Frequently asked questions

Frequently asked questions we hear all the time.

At Food Vacuum Sealers Australia we want you to save money and get the most out of your purchase of your food vacuum sealer. Here you will find answers to our most frequently asked questions. If you are unable to find an answer to your Frequently asked questions please contact us with your enquiry and we’ll try to answer it for you within 48 hours.

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General FAQ's

What is vacuum sealing?

Vacuum sealing (also known as Cryovac or vacuum packing) is a system of packing that removes air from the inside of the vacuum sealer bag prior to sealing. The vacuum packaging is achieved by (manually or automatically) placing items in a vacuum sealer bag, removing air from inside, and sealing the vacuum sealer bag. The purpose of vacuum packing is to remove oxygen from around the food to extend the shelf life of foods and, to reduce the volume of the contents and package.

Will our vacuum sealer bags / rolls work in other machines?

Yes our Vacuum sealer bags and vacuum sealer rolls will work in any domestic or commercial vacuum sealer that operates with the bag on the exterior of the machine, or external vacuum sealing.

Our vacuum bags are not suitable for chamber vacuum sealers and you can not use there vacuum sealer bags in our external vacuum sealers.

Why Vacuum Package?

Exposure to air is called oxidation and causes fresh foods to spoil, cause freezer burn, mould, stale foods and rancid fats and oils. Our food vacuum sealers remove air and seal in the flavour and quality. Food will last 5 times longer if it is vacuum sealed.

How can you save money?

By vacuum packaing your foods last longer, so you throw away less. You can buy lower-priced bulk quantities and re-package at home into smaller portions exactly the size you want. Leftovers will stay fresh in the freezer for several months or even years.

We recommend buying from farmers’ markets for fresh produce, and also those tasty home-made jams, pickles and dried goods, or check with your local supermarket for when they reduce fresh foods, and if you try to buy locally you’ll save on transportation costs.

How do you save time?

You’ll make fewer trips to the grocery store because foods will last longer under a vacuum seal. Why not cook several portions when you have time and vacuum pack them into single servings in a bag. You can also marinate meat and fish in minutes instead of hours in our vacuum sealed canisters.

Support FAQ's

What guarantee do you offer should anything go wrong?

Food Vacuum Sealers Australia will provide a warranty to the purchaser for a period of 1 year on all our vacuum sealer machines from date of purchase. The Status and Sico vacuum sealers will recieve a 2 year  exclusive warranty.

Where can you get replacement parts?

We supply replacement seal kits or gaskets for all of our  vacuum sealer machines. You can purchase replacements if they are damaged from our spare parts page. We also supply new heat strips for all our vacuum sealers. If there is another problem with the machine please contact us first. We can service all of our vacuum sealers

If you have another brand of vacuum sealer our heat strips may fit but the seal kits will need to be sort from where you bought the machine.

If your machine does not seal properly, here’s what to do.

Are you trying to vacuum seal moist items, for example frozen meat or fish? Firstly pat all raw meat dry to eliminate as much blood and juice from the outer surface.

If there is a lot of liquid try to put the meat or fish in a bag, then take a paper towl and fold it into a strip. Place the folded paper towel in the bag in between the item and the point of the bag that will be sealed. Place the open end of the bag in the vacuum sealer, close the lid and start the vacuum sealing process. The paper towel traps excess liquid and does not affect the taste of food.
If the unit seals properly, you should be able to vacuum pack and seal bags.

You can also slightly pre-freeze meat or fish for 30-45 minutes to eliminate some of the juices.

While examining the equipment, check the seal for any cracks, dents or food particles. Clean the seal by wiping it with a sponge or soft cloth. A clean seal guarantees perfect vacuum sealing.

Vacuum Sealer Bags FAQs

The vacuum seal broke and now air has re-entered, what do I do?

First examine the seal of the bag. Any wrinkles along the seal may cause leakage and allow air to enter. Simply cut the bag and reseal. Sometimes moisture or food material (such as juices, grease, crumbs, powders) along the seal prevents the bag from sealing properly. To prevent this we recommend inserting a paper towel, similar to covering sharp edges, a paper towel absorbs moisture near the seal.

Insure you are using a good quality vacuum sealer bag like we supply at food vacuum sealers Australia

Use a new bag if there is a puncture hole. If you experience any fermentation or detect the release of natural gases from inside the bag, your food may have begun to spoil and should be discarded immediately.

Which side of the bag should be placed on the seal bar?

Place the bag ribbed side down so you can see the food and any travel of liquid while vacuum sealing.

If the bag is curling (the end of the roll may do this), place the curled side down over the seal bar so that it curls into the vacuum sealer chamber. So the bag can be used either side up and it will seal equally well.

Can vacuum sealer bags be re-sealed?

Yes, simply cut along the existing seal, remove as much food as you need, then re-vacuum seal the bag. Be sure to wipe off any food or grease residue inside the bag near the seal area. You can also re-seal our vacuum sealer bags after you have washed them.

Can vacuum sealer bags be washed and reused?

Yes, but it does depend on the previous contents. Bags that previously contained dry goods, bread, fruits, vegetables or desserts can easily be washed and reused. However vacuum sealer bags that contained fish, eggs, raw meats or unpasteurised cheeses should be discarded as they may contain invisible bacteria.

Our vacuum sealer bags can be washed by hand, or in the top rack of your dishwasher. I use a wooden clothes peg to hold the bags securely in place. Dry out completely before reusing.

Can vacuum sealer bags be put in the microwave?

Yes, you can heat cooked foods in our  vacuum sealer bags but you should never use them to cook raw foods. When microwaving, cut a corner of the bag before putting it in the microwave so steam can escape.

We recommend you avoid microwaving foods containing a lot of oil, as oil will get hot very quickly and could cause the sides of the bag to stick together.

Can vacuum sealer bags be used in the freezer?

Yes, our vacuum sealer bags and vacuum sealer rolls are ideal for the freezer because they will keep all air and moisture out, preventing food from getting freezer burn and becoming dry and tasteless.

Are our vacuum sealer bags safe?

Our range of vacuum packing rolls and vacuum packing bags are imported direct from our factory to us. Our vacuum sealer bags and vacuum sealer rolls are significantly different from other vacuum packing products available because our range are microwavable, freezer safe and are perfectly ok to boil-in-the-bag to 100 degrees.

Our vacuum sealer bags and vacuum sealer rolls are BPA free for maximum safety and hygiene.

Pre-Sales Question

Can’t find what you’re looking for or need some general advice? Please contact us via our web form with your enquiry and we’ll respond within 24 hours. Or look at our frequently asked questions

Shipping & Returns

Read our shipping and returns policies and shop online safe in the knowledge that your vacuum sealer is tracked door-to-door via Australia Post.

Need Support?

Need some advice on which machine is right for your needs? Perhaps you need to claim on your warranty? Contact us via our website form. Our search our frequently asked questions