Our Warranty

OUR WARRANTY HAS GOT YOU COVERED

​Terms Of The Our Warranty 

Our warranty terms and conditions for BJ Enterprises and Marketing and Food Vacuum Sealers Australia.
Models covered by our warranty: ZeroPak Mini Pro Vac, ZeroPak Dual Vac, Status HV500 Home Vac, Status FV500 Family Vac,   Status ProVac 360 and all Sico Models.
These warranty terms and conditions apply to all of the above models of vacuum sealers purchased on or after the 1/10/19.

All the models mentioned have an automatic 12 month warranty.
This warranty applies to the original purchaser for a period of 12 months from the date of purchase.
Like all warranties it covers mechanical or electrical failure. It does not cover normal wear and tear, abuse, damage caused by liquid entering the machine, compression of the neoprene seals, or performing functions outside the normal capabilities of a food vacuum sealer. Modifications or repairs performed by the customer or third party not authorized by Food Vacuum Sealers Australia will also void this warranty.

Extended Warranty

Your warranty period on the Status and Sico food vacuum sealer models are automaticlly extended to 2 YEARS for no additional cost. The Mini Pro Vac, and Dual Vac have a 1 year warranty..
This warranty extension applies to domestic use only. Commercial use is a 1 year warranty
If you require any assistance please phone us on 0427131007

Repairs

Should a fault occur with your  Food Vacuum Sealer, you must contact us without delay. The machine should not be used as long as the fault is evident. All warranty repairs are “return to base”. Return costs are at the expense of the purchaser.

BJ Enterprises and Marketing – Food Vacuum Sealers Australia will replace, repair, or offer a full refund of the purchase price at our discretion.
Any warranty claims must be accompanied by proof of date of purchase.

 BJ Enterprises and Marketing – Food Vacuum Sealer Australia Will return your machine free of charge if the warranty claim is accepted